Starbucks has opened its first store in Jamaica and entered its 76th market globally, marking a historic milestone for the global coffee company’s Caribbean operations and its storied history of sourcing the highest quality coffee from the region going back more than four decades.
The new café, located at Doctor’s Cave Beach in Montego Bay, offers customers an inviting destination to relax, unwind and connect in one of the area’s most iconic neighbourhoods.
“As a company that has worked for many decades with Jamaica’s coffee growing communities, we are honoured to have the opportunity to work our local business partner Caribbean Coffee Baristas to open our first store in the beautiful island nation of Jamaica,” said Ricardo Rico, Starbucks general manager and vice president for Latin America and the Caribbean, who attended the opening celebrations in Montego Bay.
“For Starbucks, this is an opportunity to build on more than forty years of the best in-store experience to customers around the globe that is rooted in high-quality coffee and our engaged, knowledgeable baristas. Our new Starbucks Jamaica partners (emplggoyees) are ready to welcome customers, as we mark the beginning of this exciting chapter in the Caribbean market.”
Starbucks® stores in Jamaica are operated by Caribbean Coffee Baristas Ltd., a joint venture between Ian Dear, Chief Executive Officer of leading restaurant management and franchise operator Margaritaville Caribbean Group and Adam Stewart, who is also Deputy Chairman and Chief Executive Officer of Sandals Resorts International.
Together, they plan to open up to 15 locations in Jamaica over the next five years, with a shared commitment towards creating opportunities for Starbucks employees, delivering a unique and unmatched customer experience, and supporting the region’s coffee producers. Following Montego Bay, the company expects to open in Kingston in 2018.
“As a leading Caribbean hospitality group, our achievements have always been guided by listening, responding and delivering on our customers’ expectations,” said Dear.
“Bringing Starbucks, a globally recognized and respected brand, to our Jamaican shores, is a natural progression for us. We pledge to continue providing the high standards that we and Starbucks are known for. This is another occasion for us to create fantastic opportunities, for everyone involved, and to create another global platform for our locally-grown Blue Mountain Coffee. We know that this venture will be highly successful, and we look forward to an exciting future with Starbucks.”
“We are thrilled to welcome Starbucks to Jamaica and bring the Starbucks Experience to customers on the island,” added Stewart.
“Through our shared values, including our dedication to delivering the best customer experience, commitment to be an employer of choice, and operating responsibly in the communities we serve, we aim to create a truly unique coffeehouse experience here in Jamaica.”
“In addition, I believe that Starbucks, with its long-standing love of Jamaican Blue Mountain coffee, represents one of the greatest opportunities for the incremental growth in the export of our locally-grown coffee,” said Stewart.